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How to use ANUM for better lead qualification - An overview

Viktor Kessler
on
September 28, 2023
5
min. read

How to use ANUM for Better Lead Qualification - An Overview

When it comes to lead generation, quality is just as important as quantity. You don't just want to attract a large number of leads, but you want to ensure that they are the right fit for your product or service. That's where lead qualification comes in. One of the most effective frameworks for lead qualification is ANUM, which stands for Authority, Need, Urgency, and Money. By using ANUM, you can determine whether a lead is worth pursuing and allocate your resources more efficiently. In this blog post, we'll provide an overview of ANUM and show you how to use it for better lead qualification.

What is ANUM and why is it so important?

ANUM is a powerful framework used in sales and marketing for lead qualification. It stands for Authority, Need, Urgency, and Money, and it helps sales teams identify the most qualified leads by assessing their level of influence, level of interest, time sensitivity, and budget. 

By evaluating leads based on these four criteria, sales teams can focus their efforts on those that are most likely to convert, which saves time and resources. 

ANUM is particularly crucial for sales because it allows salespeople to prioritize their leads, customize their approach, and increase the chances of closing a sale. Using ANUM can help ensure that sales teams are targeting the right leads, resulting in higher conversion rates and increased revenue.

Let’s dive into each concept that makes up the ANUM technique.

  1. Authority

Authority refers to a lead's decision-making power within their organization. When evaluating a lead's authority, it's important to understand their job title, role, and responsibilities. Remember, the more decision-making power your prospect has, the easier you can build this person up to becoming an internal champion for your product or service. Leads with higher levels of authority are more likely to have the power to make purchasing decisions, so it's important to prioritize leads with high levels of authority. In this section, we'll dive into how to evaluate a lead's authority and why it's crucial for lead qualification.

Here’s a simple example of how to know if a lead has authority or not. Let's say you work for a software company that sells project management tools to enterprise-level businesses. You've received a lead from a contact form on your website, and the lead's name is John. After researching John on LinkedIn, you discover that he works at a large corporation as a senior project manager. His job title and responsibilities suggest that he likely has the authority to make purchasing decisions for his department. This information tells you that John may be a high-priority lead that's worth pursuing.

So, you evaluated John's authority by researching his job title and responsibilities. You were able to determine whether he has the authority to make purchasing decisions for his department. This information can help you prioritize your outreach efforts and customize your approach to better align with his needs.

  1. Need

Need (you guessed right) refers to the level of interest that a lead has in your product or service and if the lead actually needs it. When evaluating a lead's need, it's important to understand their pain points and how your product or service can help solve them. Leads with a high level of need are more likely to be interested in your product or service and more likely to convert. So, how can you evaluate a prospect’s need correctly? Here are three simple ways you can start:

  • Research your prospect's company: One way to evaluate a prospect's need is to research their company to understand their industry, competitors, and pain points. If you do this you can identify areas where your product or service can provide value to your prospect. For example, suppose you're selling a social media management tool. In that case, you may find that the prospect's company has a large social media presence but struggles to keep up with posting content regularly.
  • Ask open-ended questions: Another way to evaluate a prospect's need is to ask open-ended questions during your initial conversation. Ask questions such as "What challenges are you currently facing in your role?" or "What are your goals for the next quarter?" These types of questions can provide insight into the prospect's pain points and needs. Also, try using active listening to get double confirmation and deeper insights from your prospect.
  • Look for signals of interest: During your conversations with a prospect, pay attention to signals of interest, such as their engagement level, questions they ask, and how they respond to your product or service. If a prospect is highly engaged and asks specific questions about how your product can solve their problems, it's a good indication that they have a high level of need and are looking for a solution to meet their needs.

By evaluating a prospect's need, you can tailor your approach to better align with their pain points and needs. This can increase your chances of converting them into a customer and building a long-lasting business relationship.

  1. Urgency

Urgency is all about the time sensitivity a lead has in making a purchasing decision. When evaluating a lead's urgency, you need to have a clear understanding of their decision-making timelines and any external factors that may be driving that decision. Leads with high levels of urgency are more likely to convert quickly, which can help speed up your sales process. You can evaluate your prospect’s buying urgency by looking out for the following:

  • Timeline: Ask your prospects when they need to make a purchasing decision. Understanding their timeline can give you insight into their level of urgency. For example, if a prospect needs to make a purchasing decision within the next month, it suggests that they have a high level of urgency.
  • External Factors: Look for external factors that might be driving a prospect's urgency to make a purchasing decision. If a prospect is in the process of expanding their business or launching a new product, they may have an urgent need for your product or service.
  • Pain Points: Understand your prospect's pain points and how they are impacting their business. If a prospect is experiencing significant pain points that your product or service can solve, it may increase their sense of urgency to make a purchasing decision.
  • Competition: Evaluate your prospect's competition and how it affects their sense of urgency. If a prospect's competitors are using a similar product or service, it may create a sense of urgency to stay competitive.

By evaluating your prospects' buying urgency, you can tailor your approach to address their immediate needs and concerns. This can help you close deals faster and increase your chances of converting prospects into customers.

  1. Money

The final letter in ANUM stands for Money. Money refers to the budget that a lead has available for making a purchasing decision. When evaluating a lead's budget, it's important to understand the financial resources that they have available and the financial impact that your product or service will have on their business. Leads with higher levels of available budget are more likely to be able to make a purchasing decision, which is why it's important to prioritize leads with a higher level of budget. You can get good insight into your lead’s budget by considering the:

  • Company size
  • Industry
  • Previous purchases
  • Investment information
  • Growth history

Using the ANUM framework for lead qualification can greatly improve the effectiveness of your sales efforts. By evaluating a prospect's authority, need, urgency, and budget, you can better understand their potential as a customer and tailor your approach accordingly. This framework allows sales teams to focus their efforts on leads that are most likely to convert, increasing the efficiency of the sales process. The ANUM framework also provides a systematic approach to lead qualification, making it easier for sales teams to stay organized and prioritize their efforts. Incorporating ANUM into your sales process can lead to more successful sales outcomes and stronger relationships with customers. So, if you're a seasoned sales professional or just starting out, implementing the ANUM framework can be a valuable tool for improving your lead qualification and driving business growth.

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